Privacy Policy

TayaTravel takes the privacy of our visitors and customers seriously. This Privacy Policy explains how TayaTravel collects, uses, stores, and protects personal data through our website and services. This policy has been prepared in accordance with Turkey’s Personal Data Protection Law (KVKK) and the European Union General Data Protection Regulation (GDPR).

1. Data We Collect

The following personal data may be collected when you visit our website, request services, or fill out contact forms:

1. Name, surname, date of birth, email address, and contact number
2. Reservation and payment information
3. Contact requests and user feedback
4. Technical information such as web browser data, IP address, and cookie data

2. Purpose of Data Processing

The collected data may be processed for various purposes, including:

1. Providing our services and completing reservation transactions
2. Communicating with you and providing customer support
3. Improving and personalizing our services
4. Fulfilling legal obligations
5. Sending marketing materials, campaigns, and announcements (with your consent)

3. Cookies

Our website may use cookie technology. Cookies can be used to:

1. Enhance user experience
2. Measure website performance
3. Remember user preferences

You can refuse to accept cookies by adjusting your browser settings; however, some features of the website may not function properly without cookies.

4. Data Sharing

Your personal data may be shared with:

1. Domestic and international partners for providing services
2. Authorized public authorities as required by law
3. Technical service providers

The company always ensures that sharing of personal data with third parties is carried out in compliance with legal requirements and security standards.

5. Data Storage and Security

Collected data is stored only for the duration necessary and in compliance with legal requirements. Appropriate technical and administrative measures are implemented to protect data from unauthorized access.

6. Your Rights

Under KVKK/GDPR, you have the right to:

1. Learn whether your personal data is being processed
2. Request access to your processed data
3. Request correction or deletion of your data
4. Request restriction of processing or data portability
5. Withdraw consent for marketing-related processing
6. Object to processing and request compensation in case of damages

You can exercise these rights by contacting us at [email protected]

7. Policy Updates

This Privacy Policy may be updated due to legal requirements or operational needs. The updated policy comes into effect when published on our website.v